HEAD OF OPERATIONS –
RESTAURANT OPERATIONS

Company: POPO Global Private Limited
Department: Operations
Job Location: Bangalore
Industry: F&B; / Restaurant
Position: Head of Operations
Reporting To: Vice President
Number of Outlets: 43
Employment Type: Full-Time
Job Purpose

We are
looking for an experienced and agile Head of Operations to lead and
oversee the operations of 43 restaurant outlets across the business. The
role will be responsible for driving operational excellence, revenue growth,
profitability, customer experience, people performance, compliance, and
consistent implementation of company standards across all outlets.

The ideal
candidate should have strong experience in multi-unit restaurant operations,
excellent leadership skills, commercial understanding, and the ability to
manage large teams and multiple locations simultaneously.

Key Responsibilities

1. Multi-Outlet Operations

• Oversee the overall
operations of all 43 restaurant outlets.

• Ensure consistent implementation
of company SOPs, operational standards, and service procedures.





• Monitor outlet performance
through regular reviews, visits, audits, and performance reports.

• Identify operational gaps
and implement corrective and preventive actions.

• Ensure smooth coordination
between Operations, Kitchen, HR, Finance, Supply Chain, Marketing, and
other support functions.

2. Sales & Business Performance

• Drive overall sales and
revenue growth across all outlets.

• Monitor key business metrics
including Sales, Covers, Average Order Value (AOV), Customer Retention,
and Outlet Profitability.

• Develop and implement
strategies to improve underperforming outlets.

• Analyse outlet-wise
performance and prepare action plans for improvement.

• Support new outlet launches
and business expansion initiatives.

3. P&L; & Cost Management

• Take ownership of overall
operational profitability.

• Monitor and control Food
Cost, Labour Cost, Wastage, Utilities, Consumables, and other operating
ex

📌 Head of Operation Manager (Bengaluru)
🏢 Popo Global
📍 Bengaluru