Nasdaq Technology is looking for a passionate Analyst - Client Managed Services - Business Services with focus on Calypso, to join the Mumbai technology center in India. If Innovation and effectiveness drive, you forward this is the place for you

Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Analyst - Client Managed Services - Business Services, you would provide first-line functional support to clients, troubleshooting and resolving reported issues in a timely and skilled manner.

We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets.

With this position we offer :

Join the Support organization, has been providing Cloud clients with secure and reliable services around Calypso solution. Cloud Managed Services provide additional business services to our Cloud clients to help them achieve maximum business value from the application.



Our clients and team are based around the globe and demand for Cloud Managed Services is growing fast.

Your roles & responsibilities include :

As a Analyst - Client Managed Services - Business Services, your focus will be defining and implementing software solutions. Besides working closely with your colleagues in Mumbai, you will also work closely with Nasdaq teams in other countries.

• Direct communication with cloud clients using Calypso modules for their daily activities: Front Office, Treasury, Risk, Compliance, Operations, Accounting etc.
• Investigate operational issues reported by Client’s users. Suggest how to resolve an issue and how to prevent its reoccurrence.
• Provide advice relating to Client implementation of Calypso. Following approval, make changes to functional configuration of the system.
• Check the execution (success, failures) of scheduled tasks. Supervise the exceptions related to real-time interfaces.
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📌 Analyst - Client Managed Services - Business Services (Mumbai)
🏢 Nasdaq
📍 Mumbai