Position: Head HR Delivery CHI
Location: Gurgaon, Haryana, India (Hybrid)

We are seeking an experienced Head HR Delivery CHI to lead and govern the global HR delivery framework supporting approximately 3,500 employees across the Capsules & Health Ingredients (CHI) business. This role will drive HR operational excellence across payroll, benefits, global mobility, onboarding, time management, vendor governance, and HR service delivery processes.
Working closely with HR leaders, business stakeholders, and external partners, you will ensure efficient, compliant, and scalable HR services while enhancing employee experience and supporting organizational growth. This is a strategic and operational leadership role that combines governance, project management, continuous improvement, and stakeholder management in a global environment

What you will get
• Opportunity to shape and lead the global HR delivery strategy for a growing international organization.
• Ownership of key HR service delivery pillars including payroll, perks, mobility, onboarding, and employee lifecycle management.




• Exposure to global stakeholders, business leaders, external service providers, and HR leadership teams.
• Opportunity to drive transformation, process excellence, standardization, and governance across multiple geographies.
• Leadership role with significant impact on employee experience, compliance, operational efficiency, and business performance.
• Collaborative and inclusive work environment focused on continuous improvement and innovation

What you will do
• Lead the design, governance, and execution of the global HR Delivery strategy across the CHI business.
• Drive operational excellence by continuously improving HR processes, policies, service standards, and controls.
• Govern global payroll operations, including vendor performance management, compliance oversight, risk mitigation, and process optimization.
• Manage and enhance the global mobility program, including international a

📌 Head HR Delivery CHI (Gurugram)
🏢 Lonza
📍 Gurugram