TTS Client Operations offers world class Cash, Trade & Cards management services across the globe. The organization provides our corporate and FI clients with implementations, transaction preparation, processing and customer service. In striving to achieve high quality delivery the organization works closely with business partners and internal servicers. A significant focus on control, customer service and quality is practiced at the transaction and process levels.
A component of Global TTS Operations, Operation Readiness Team is responsible delivery of the enhancements/operational ask and manage project delivery with aspects operations and service readiness for various Regional and Global Cash and ensures Business and Operations readiness for changes within the TTS Operations environment.
The Operation readiness manager is responsible to understand the end to end product mapping, client requirement, Validate solution for alignment to Global Target Operating Model, review solution, Ensure the right platforms are considered for development and implementation,
Have a view of Digital Day1 for all implementation with understanding of Minimal Viable Product deployment strategy. Project management, review funding approvals for the projects, Monitor and track the Technology delivery for multiple software releases for TTS applications across regions with Product, technology and other stakeholders. Work effectively in complex and diverse technology and operating setting.
REQUIREMENTS
Description of roles and responsibilities:
• Operations readiness lead for rollout of APAC instant Payments. - Responsible for day to day management of all Operational Readiness activities and capture of E2E Process and Procedures for launch of Instant payments to the Global Common Core infrastructure.
• Responsible to understand the end to end product mapping, client requirement, Validate solution for alignment to Global Target Operating Model, review solution, Ensure the right platforms a
📌 Cash & Trade Proc Sr Manager - VP (Mumbai)
🏢 Citi
📍 Mumbai