Responsibilities & Key Deliverables

• Oversee and manage multiple dealership operations for FM Sales to consistently meet and exceed business targets including volume, market share, collections, deliveries, and spare parts sales within the assigned territory.

• Develop a robust and viable distribution network by strategically appointing dealers and sub-dealers to ensure comprehensive market coverage and accessibility.

• Ensure that dealerships are staffed with adequately trained and competent personnel to deliver exceptional customer service and operational excellence.

• Facilitate and mentor dealers and their teams in the implementation of critical operational systems such as MSS and Pancharatna, ensuring adherence and continuous improvement.

• Drive the enhancement of service infrastructure at dealerships by coordinating and overseeing implementation of advanced service systems, with the aim of elevating customer satisfaction and loyalty.

• Plan, execute, and monitor local-level sales promotion events and product launches,



fostering brand awareness and stimulating sales growth.

• Conduct comprehensive training sessions for dealer sales personnel on pre-sales techniques, sales processes, and updates on new product features or modifications to enhance selling effectiveness.

• Analyse competitor activities through market intelligence gathering, evaluate product performance feedback, and identify areas for competitive advantage.

• Design, develop, and implement targeted incentive schemes for dealers to motivate sales performance aligned with business objectives.

• Collaborate closely with financial institutions and banks to explore and establish creative retail financing solutions, improving product accessibility for customers.

• Monitor inventory levels and work closely with dealers to optimize stock management, ensuring product availability and minimizing financial risks.

• Lead initiatives to build dealership capabilities through continuous capability

📌 Senior Territory Manager (Vijayawada)
🏢 Mahindra and Mahindra
📍 Vijayawada