The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

The position of ServiceNow Integrated Risk Management (IRM) Sr Software Engineer II will be a part of a dynamic and growing team within the Global Risk and Compliance Technology organization at American Express.

Responsibilities
The successful candidate will lead,



coach and mentor engineering team, drive technology excellence and ensure the successful execution of the project. The role requires a solid technology background in GRC/IRM tools - preferably in Archer and ServiceNow IRM, leadership skills and ability to align engineering efforts with business objectives.
They will provide ServiceNow experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The candidate will engage in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with Manager, Engineers, Product Owners, Staff Architects and Staff Engineers:

• Lead, coach, mentor and grow the engineering talent within the team

• Foster innovation, collaboration and technology excellence

• Define and implement engineering roadmap in alignment with business needs

• Drive tech excellence,

📌 Senior Software Engineer (Bengaluru)
🏢 American Express
📍 Bengaluru