Make your mark in Custody Operations by guiding high-impact break resolution and oversight work that builds control excellence, growth opportunities, and strong partnerships.
As a Custody Operations Breaks Management Associate within Custody Operations Breaks Management and Oversight, you will support front-to-end processing for 1700+ clients with ＄27.8 trillion in assets under custody across 100 global markets. You will lead complex investigations, strengthen risk and control execution, and elevate reporting and governance through disciplined program management. You will build trusted relationships across Operations, Product, Change Management, and Technology while fostering an inclusive, high-performing team environment.
Job Responsibilities:
• Certify periodic account inventories across custody to maintain consistent reporting and governance.
• Investigate complex Nostro and internal breaks, identify root causes, and drive timely resolution with clear escalation and remediation proposals.
• Oversee regulatory oversight activities,



including reporting and escalation of operational topics across jurisdictions and legal entities.
• Drive process improvements across break resolution, including identification and implementation of automation and matching enhancements.
• Partner with Operations, Product, Change Management, and Technology stakeholders to define requirements and deliver scalable solutions.
• Produce and deliver stakeholder-ready presentations that communicate program status, risks, decisions, and outcomes.
• Document and maintain clear working practices and communications across internal teams, including standard operating procedures and service level agreements.
• Perform periodic spot checks to validate control effectiveness and consistency across breaks management activities.
• Analyze recurring themes that create breaks and implement control enhancements to reduce reoccurrence.
• Facilitate regular one-to-ones and team meetings to communicate changes impact

📌 Asset Servicing Associate (Mumbai)
🏢 JPMorgan Chase
📍 Mumbai