Overview

About the Role & Team

This role is an exciting opportunity to support the successful delivery of IDC’s Global Data Products and contribute directly to a high-quality client experience. You will join a collaborative, globally distributed team, working with colleagues across different countries and gaining exposure to diverse perspectives, cultures, and ways of working. You will provide production and client fulfillment support for subscription-based and ad hoc data requests while developing valuable expertise in IDC’s products, tools, and production processes. During the first three to six months, you will work closely with an experienced Production Team member, supporting daily activities, completing administrative tasks, and learning the responsibilities of a Production Lead. As your knowledge and experience grow, you will take ownership of assigned products from start to finish, validate deliverables, respond to internal client inquiries, troubleshoot user and tool issues, and contribute to ad hoc production projects.



This position offers a unique opportunity to become a key member of the Production Team while collaborating internationally and helping IDC deliver accurate, timely, and reliable data to its clients.

What You’ll Do

• Execute day-to-day fulfillment activities, including reviewing and approving current and renewal client requests and responding to delivery inquiries.

• Coordinate delivery schedules, deadlines, and dependencies across related product lines.

• Validate deliverables by cross-checking sources and records to ensure accuracy, consistency, and compliance with established standards.

• Track and troubleshoot product delivery, client, user, and tool-related issues, escalating them when appropriate.

• Collaborate with Analyst Teams and other internal stakeholders to implement product changes and meet established fulfillment targets.

• Provide timely support to internal customers through Microsoft Teams and email, while maintaining c

📌 Associate Production Specialist (Bengaluru)
🏢 IDC Research
📍 Bengaluru