To manage customer servicing and relationship activities through understanding customer requirements, recommending suitable banking solutions, facilitating service delivery and ensuring compliance with regulatory and Bank policies.
Responsibilities
• Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
• Execute area mapping, cold calls and BTL activities to meet acquisition targets.
• Complete accurate AOF/KYC and ensure CKYC submission without errors.
• Cross‑sell insurance/investments and activate digital banking for all current customers.
• Manage assigned portfolio for balances, usage and service requests within TAT.
Qualifications
Experience Range : 1 to 5 Years (Sales/ Service)
Qualifications : Graduate (Any Specialisation)
📌 Customer Relationship Officer| Tekulapalle
🏢 CSB Bank
📍 Tekulapalle
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