Global Software Support Engineer (Bengaluru)

Global Software Support Engineer (Bengaluru)

02 Oct
|
Applied Materials
|
Bengaluru

02 Oct

Applied Materials

Bengaluru

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Location:
Bangalore,IND
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive cutting-edge solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees.



We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

1. Analyze and collaborate to resolve Applied Materials’ equipment software application and systems issues of moderate complexity. Learn and investigate customer's high value problem (HVP), systemic bug or software failures.
2. Provides customer software support via Software Ticketing system.
3. Provides timely updates/reports to all stakeholders on key customer software issues. Aligns and delivers in line with group objectives.
4. Create, test, and verify Software Change Notifications and Key Feature Procedures for product software.
5. Participates in developing customer focused feature documentation for external software features.
6. Participates and contributes in equipment software specification and design, testing and documentation reviews as appropriate for custome

📌 Global Software Support Engineer (Bengaluru)
🏢 Applied Materials
📍 Bengaluru

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