Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Client Server Software Analyst to join our ever evolving Enterprise Monitoring team and help shape the future of global commerce.

What you’ll own
• Takes ownership of assigned testing activities from requirement review through test design, execution, defect triage, retesting, and closure.
• Creates, maintains, and executes manual test cases for ServiceNow stories, integrations, upgrades, and releases.
• Performs functional, regression, integration, end-to-end, usability, role-based access, and UAT support testing.
• Validates ServiceNow functionality across forms, workflows, approvals, notifications, portals, workspaces, roles, integration, and data.
• Reviews requirements, acceptance criteria, and process documentation to identify test scenarios, gaps, risks, dependencies, and testability concerns.
• Performs initial triage of defects and issues to help isolate the root cause and provide actionable details to the developer.




• Retest resolved defects and validate the fixes meet requirements without introducing regression.
• Develops, maintains, and executes ServiceNow ATF tests where applicable, including scripted steps, custom step configurations, test data setup, and reusable automation components..
• Maintains test assets, including manual and automated tests and related scripts.
• Supports sprint testing, release validation, upgrade testing, integration testing, regression testing, and UAT activities.
• Promptly communicates testing status, blockers, risks, quality concerns, and triage findings.
• Partners closely with developers, product owners, and the QA team to support successful delivery.
• Follows QA governance, test management standards, automation standards, documentation practices, and ServiceNow platform quality processes.
• Demonstrates accountability for assigned work and proactively escalates risks or blockers that may impact quality or del

📌 Client Server Software Analyst (Pune)
🏢 Global Payments
📍 Pune