Site Support Engineer (Noida)

Site Support Engineer (Noida)

02 Oct
|
Signify Netherlands
|
Noida

02 Oct

Signify Netherlands

Noida

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking current ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

Job Summary
The Site support engineer provides hands-on technical support to users, systems, and IT infrastructure at a company location. This role is responsible for troubleshooting hardware, software, network, printer, meeting room, and end-user technology issues.



The Onsite Support Engineer acts as the local IT contact for employees and works closely with remote service desk, infrastructure, security, and vendor teams.

Key Areas of Responsibility
•Provide face-to-face technical support for employees at the office or client site.
•Troubleshoot laptops, desktops, mobile devices, printers, scanners, docking stations, monitors, and peripherals.

•Install, configure, maintain, and replace IT hardware and software.
•Support Windows, macOS, Microsoft 365, VPN, email, collaboration tools, and business applications.
•Diagnose and resolve network connectivity issues, including Wi-Fi, LAN, VPN, and basic switching problems.
•Assist with user onboarding, offboarding, device setup, account access, and equipment handover.
•Support meeting rooms, video conferencing systems, projectors, Teams/Zoom rooms, and AV equipment.
•Escalate complex issues to infrastructure, network, security, or application teams when required.
•Maintain accurate ticket updates,

📌 Site Support Engineer (Noida)
🏢 Signify Netherlands
📍 Noida

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