02 Oct
|
Kitchen Spurs
|
Mumbai
02 Oct
Kitchen Spurs
Mumbai
Pay: Upto 8LPA
Location: Marol, Mumbai
Job Description:
Role & responsibilities
• Own a portfolio of restaurant clients, focused on revenue retention, timely collections, churn reduction, and generating qualified leads.
• Serve as the main liaison between our firm and online food ordering platforms.
• Collaborate with clients to enhance their performance on online platforms, driving business growth while protecting profitability.
• Develop operational frameworks, create business analysis reports, conduct data analysis, and streamline processes.
• Lead strategic initiatives for client retention, fostering robust client relationships and effective account management.
• Represent the company in client interactions, embodying our values and mission.
• Convert leads into long-term business partnerships with a strategic, client-focused approach.
Preferred candidate profile
• Proficient in Google Suite and Excel.
• Strong command of written and spoken English.
• Experienced with various AI tools for process optimisation.
• Skilled in managing time-sensitive projects and balancing multiple tasks.
• Exceptional verbal and written communication skills in English for client interactions.
• Charismatic and persuasive, enhancing the company's image.
• Adept at making data-driven decisions and turning insights into actionable steps.
• Forward-thinking, with the ability to anticipate challenges and opportunities.
• Effective multitasker, capable of handling multiple assignments with ease.
• Passionate about data, with a focus on problem-solving and decision-making through thorough data analysis.
Experience
• >1 Years of relevant work experience
Perks and benefits
• Join an early-stage startup with a focus on creating value rather than just valuations, enjoy free snacks and unlimited coffee, work directly with the founder as part of the founding team; Play your hand in being a product intern and build meaningful relationships with key stakeholders in prominent restaurants acros
📌 Key Account Manager – Client Success (Mumbai)
🏢 Kitchen Spurs
📍 Mumbai