and Responsibility –

• Responsible for selling credit card to ‘new to bank’ customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations & Railway Stations)

• Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team.

• The main & the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank.

• Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies.

• Daily product & sales pitch refresher training to old & current candidates and motivating the team to deliver the desired productivity.

• Drive credit card sales via various channels like open market & banca sales.

• Take complete ownership of the team from lead generation to sourcing applications to final delivery of cards including follow up with cross functional teams & RTO cases.





• Tracking of application till final card out is a team leader’s responsibility.

• Ensure the sourcing done by the team should be 100% compliant ans as per the bank & RBI standards.

• Ensuring that all the applications are properly processed and timely delivery of the credit cards to the customers.

• Closing the customer complaints within stipulated TAT

• Keeping up-to-date knowledge on products, policy and competition and download the same to team.

• Following and adhering to the strict KYC norms set for the team.

• Being disciplined & adhering to all company policies, procedures and business ethics codes.

• Engage & educate customers on credit card product usage.

Job Specification & Skills Required-

• Graduate (Any Stream) from accredited universities.

• Age up to 36 years max.

• Exp 0 – 2 years (Relevant Industry)

• Team management, Hiring , Motivating & Training.

• Good communication skills & presentable on field.

📌 Team Leader-CREDIT CARD-Support (Bengaluru)
🏢 Kotak
📍 Bengaluru