The Spirit Of The Position

We are seeking a highly organized and detail-oriented Shuttle Dispatcher to oversee the routing and coordination of shuttle services. The Shuttle Dispatcher will be responsible for ensuring efficient and timely transport for passengers, monitoring shuttle movements, providing and monitoring shuttle driver break time and maintaining explicit communication with both drivers and supervisors. This role requires excellent problem-solving abilities, strong multitasking skills, and a commitment to providing safe and reliable transportation services.

Job Type: Full-time

Compensation: $20.00-$23.00/hr

Posting Duration: Open – Continuous

Key Responsibilities

• Dispatch Coordination:
• Assign and dispatch shuttles to ensure on-time performance and efficient routing.
• Communicate with drivers to relay route adjustments, passenger information, Meal Break's and emergency instructions as necessary.
• Track shuttle locations and schedules to ensure consistent service and to anticipate potential delays or issues.
• Scheduling and Routing:




• Coordinate shuttle schedules based on demand, service needs, and driver availability.
• Optimize shuttle routes to minimize travel time and maximize fuel efficiency.
• Adjust schedules and routes as needed in response to weather, traffic conditions, and other factors affecting travel times.
• Communication:
• Serve as the main point of contact for drivers and supervisors, providing timely information about schedules, delays, and route changes.
• Respond to passenger inquiries and assist with any transportation issues or concerns.
• Communicate with management about operational issues, maintenance needs, and service improvements.
• Record Keeping and Reporting:
• Maintain accurate records of Passenger call's, driver shifts and Meal Breaks
• Prepare daily and weekly reports on shuttle operations, highlighting any delays, incidents, or operational challenges.
• Ensure compliance with transportation regulations and comp

📌 Dispatcher (Barrackpore)
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📍 Barrackpore