Customer Care Communications Analyst (Pune)

Customer Care Communications Analyst (Pune)

02 Oct
|
Workday
|
Pune

02 Oct

Workday

Pune

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself,



you’ve found a match in Workday, and we hope to be a match for you too.

About the Team
The Customer Care team is an extension of Workday Support. We are driven by our excitement in providing customers an extraordinary support experience Our team is comprised of a diverse mix of backgrounds and experiences working towards the goal of helping our customers succeed. We have teams based out of California, Texas, and Georgia in the US, Ireland in the EMEA region, New Zealand in the APAC region, Pune, India
About the Role

As a Customer Care Communications, you will be part of a dedicated team focused on delivering fast, clear, and effective support to our customers. In this versatile role, you will manage incoming cases, resolve customer inquiries, and serve as a vital link between our customers and internal teams in a dynamic, fast-paced workplace.
Work Arrangement: Hybrid (Minimum 50% in-offi

📌 Customer Care Communications Analyst (Pune)
🏢 Workday
📍 Pune

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