Who we are?

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Main Purpose of Job:

• Lead the Crew Logistics Services team to ensure the execution of business plan in an efficient way.

• Determine long-range objectives and goals to meet business operation expectations.

• Facilitate the implementation and evaluation of CLS procedures and policies.





• Serve as the primary business contact at the VSC Hub for the client and be responsible for client satisfaction.

• Consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality.

• Build relationships with clients to encourage current and repeat business opportunities.

Key Accountabilities:

• Take overall ownership of assigned customers, vessel calls and operational activities from nomination through Close Estimate approval.

• Lead and supervise day to day vessel operations and DA management activities ensuring timely and accurate service deliveries.

• Review and validate PDA/CE costs, identify discrepancies, challenge unusual expenses and ensure commercial and financial accuracy.

• Monitor operational and financial performance across assigned accounts and proactively identify risks, service gaps and escal

📌 India - Assistant Manager CLS Operations (Internal Only) (Navi Mumbai)
🏢 ISS Group Holdings
📍 Navi Mumbai