About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking current ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

Job Summary
•Provide face-to-face technical support for employees at the office or client site.
•Troubleshoot laptops, desktops, mobile devices, printers, scanners, docking stations, monitors, and peripherals.
•Install, configure, maintain, and replace IT hardware and software.
•Support Windows, macOS, Microsoft 365, VPN, email, collaboration tools,



and business applications.
•Diagnose and resolve network connectivity issues, including Wi-Fi, LAN, VPN, and basic switching problems.
•Assist with user onboarding, offboarding, device setup, account access, and equipment handover.
•Support meeting rooms, video conferencing systems, projectors, Teams/Zoom rooms, and AV equipment.
•Escalate complex issues to infrastructure, network, security, or application teams when required.
•Maintain accurate ticket updates, asset records, technical documentation, and knowledge base articles.
•Manage local IT inventory, including laptops, accessories, spare equipment, and consumables.
•Coordinate with vendors for hardware repairs, warranty claims, and service visits.
•Support IT projects such as office moves, device refreshes, software rollouts, and network upgrades.
•Follow IT security policies, access control procedures, and data protection standards.
•Provi

📌 Site Support Engineer (Bengaluru)
🏢 Signify Netherlands
📍 Bengaluru