Position Summary

The Retail Technology Delivery Lead is responsible for leading and coordinating offshore delivery activities, while building, nurturing and coaching Bridgestone’s Retail Technology offshore teams. Thiss role serves as the primary delivery lead for a portfolio of retail applications and platforms, partnering closely with North American business stakeholders, Product Managers, Product Owners, Architects, and technical teams to ensure successful execution of strategic initiatives and operational support. The position oversees offshore resources including developers, testers, integration specialists, reporting analysts, and Scrum Masters while ensuring quality delivery, platform stability, and continuous improvement.

This position requires a strong combination of technical understanding, Agile delivery leadership, stakeholder management, and experience working across global teams in a rapid-paced retail technology environment.

Key Responsibilities

• Culture & People Leadership: Build and sustain a high-performing, inclusive,



and accountable team culture across global and offshore delivery organizations.
• Lead end-to-end offshore delivery for retail technology projects, enhancements, and support initiatives.
• Coordinate and manage day-to-day activities across development, testing, integration, reporting, and support teams to ensure successful execution of delivery commitments.
• Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives.
• Monitor project progress, sprint outcomes, resource utilization, and delivery milestones while proactively identifying and resolving risks and impediments.
• Collaborate with North America-based Product Managers, Product Owners, Architects, and business stakeholders to align priorities and communicate project status.
• Ensure delivery quality through adherence to development standards, testing practices, release management processes, and operationa

📌 Program Manager (Bengaluru)
🏢 Bridgestone Americas
📍 Bengaluru