Role Purpose
The Operation MIS Lead will serve as the custodian of operational intelligence across ATA's Freight Forwarding, Contract Logistics, Transportation, and 4PL businesses.
This role is accountable for transforming fragmented operational data into a centralized decision-support ecosystem that enables leadership to improve service quality, operational efficiency, customer experience, profitability, and business scalability.
Beyond dashboard development, the incumbent will establish a single source of truth, drive reporting governance, standardize KPI frameworks, identify business risks and opportunities, and provide actionable insights that influence strategic and operational decisions.
The role will partner closely with Operations, Commercial, Finance, Key Account Management, and Data teams to elevate reporting from a transactional function into a competitive business capability.
Key Accountabilities
1. Enterprise Reporting & Analytics Leadership
• Establish and govern ATA's end-to-end Operational MIS framework across all service lines.
• Create a unified reporting architecture that provides consistent visibility across Operations, Commercial, Customer, and Finance functions.
• Drive the organization's transition toward self-service analytics and data-driven decision-making.
• Ensure reporting standards, KPI definitions, and business logic remain consistent across the organization.
• Act as the reporting authority for operational and commercial performance measurement.
2. Power BI & Visualization Strategy
• Lead development of enterprise-grade Power BI dashboards.
• Deliver interactive reporting environments supporting leadership, operations teams, and customers.
• Design scalable visualization frameworks capable of handling complex freight forwarding data.
• Integrate multiple data sources including TMS, ERP, WMS, Finance, CRM, and customer systems.
• Build automated dashboards enabling near real-time operational visibility.
3. Operational Performance
📌 Business Intelligence Analyst (Pune)
🏢 ATA
📍 Pune