Job Description

About the Function:

Global Business Operations keeps our business moving, connecting markets, streamlining processes and keeping everything running smoothly at scale.

With teams across Bangalore, Budapest, Bogotá, Gurugram, and Manila, GBO delivers the essential services that support our day-to-day performance, from finance to operations and beyond. It’s a truly global workplace, where collaboration across time zones and cultures is part of everyday life.

You’ll gain exposure to different markets, build skills for the future and develop a broad understanding of how a business operates at scale. It’s a great place to learn, grow and see the bigger picture.

About The Team

About the role:

The Process Lead is responsible for leading payroll operations across assigned EMEA markets, ensuring payroll services delivered through outsourced payroll providers are accurate, timely, compliant, and provide an exceptional employee experience.





This is a hands-on operational leadership role where the individual will manage one or more payrolls while providing governance and operational oversight across the wider payroll portfolio. The role partners closely with outsourced payroll vendors and internal stakeholders to ensure payroll delivery meets agreed service levels, complies with statutory requirements, and aligns with Diageo's global payroll standards.

The Process Lead also supports payroll transformation initiatives, drives operational excellence, strengthens payroll controls, and acts as the first point of escalation for complex payroll issues.

Key Responsibilities

Payroll Operations

Lead end-to-end payroll operations for assigned EMEA payrolls.

Coordinate payroll activities with outsourced payroll providers.

Ensure payroll calendars and critical breakthroughs are delivered on time.

Manage payroll readiness activities throughout the payroll cycle.

Support off-cycle and ad hoc payroll processing where required.

Payroll Governance & Quality Assu

📌 Payroll - Process Lead (Bengaluru)
🏢 Diageo India
📍 Bengaluru