Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

India Hybrid

Our team at TELUS Digital. To help retain our deep culture of collaboration,



this role will maintain an in-office presence in a hybrid capacity . This role can be located in Bengaluru, India.

The Opportunity

• Own the reliability, scalability, and performance of production systems and services.
• Design and implement highly available, fault-tolerant, and distributed infrastructure.
• Define and drive observability strategy, including monitoring, logging, and alerting.
• Build and maintain scalable CI/CD pipelines to enable quick and reliable deployments.
• Automate infrastructure provisioning and operational workflows using IaC tools.
• Lead incident management and root cause analysis (RCA) and implement preventive measures.
• Define and track SLIs, SLOs, and SLAs aligned with business and product requirements.
• Collaborate closely with engineering teams to improve system design, deployment processes, and operational excellence.

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Responsibilities

• 8+ years of experience in DevOps, SRE,

📌 Software Development Engineer III, DevOps (Bengaluru)
🏢 TELUS Digital
📍 Bengaluru