About Emeritus

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.

Emeritus’ short courses, degree programs, qualified certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures,



Sequoia Capital India, and Bertelsmann.

Job Description

Key Responsibilities:

Own quarterly planning, revenue targets, develop detailed campaign deployment plans for growth initiatives to enhance reactivation metrics

• Work closely with the creative, operations, analytics, business, and tech/engineering teams
• Understand the needs of different internal business units and consumer behaviour to formulate content and segmentation strategies.
• Conduct experiments on user segmentation & personalization, with proper testing frameworks, and identifying wins for broader implementation
• Maintain healthy balance of growth with user experience for long-term growth
• Expertly navigate the technical aspects of the CRM platform and maintain strong relationships with platform support teams (SFMC)
• Conduct root cause analyses on platform and business issues whenever they arise
• Maintain a balan

📌 Manager - CRM (Mumbai)
🏢 Emeritus
📍 Mumbai