Job Summary

The purpose of the role is to

• Meet the business objectives initiated by the respective country Retail Assets Business
• Customer focused need-based selling
• Deepen customer relationship and sell credit cards and maximize penetration from Internal channels only
• Managing the team of 7-8 People and driving affluent sales and bank strategy

Business Drivers

• Achieve Team sales target
• Segment focus, customer focussed needs-based selling
• Being a Credit Cards Clients Executive, focus has to be on internal Branch and Intra channel sourcing HVS customer relationship and fulfilling needs with respect to Assets.

Customer Experience

• Operational quality - Error free customer application & documentation
• Responsive and responsible selling
• Practice appropriate sales and marketing skill
• Ensure nil Customer complaints

Risk Assurance

• Conduct CDD, MLP & TCF diligently
• Zero tolerance – Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function
• Adhere to all policies, guidelines and procedures,



comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Key Responsibilities

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across

Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Skills And Experience

• Graduate

📌 Business Development Manager (India)
🏢 Standard Chartered India
📍 India