Key Responsibilities

Data Operations and Delivery

• Own the intake, prioritization, and delivery of all Salesforce data changes, including record creation, updates, deletions, merges, ownership reassignments, bulk loads, and enrichment refreshes.
• Manage the data team's Jira Service Management queue, including triage, priority definitions, service levels, and weekly throughput.
• Lead acquisition and platform data migrations into Salesforce, including field mapping, validation, and reconciliation, in partnership with data stewards and engineers.

Stakeholder Engagement

• Serve as the primary point of contact for Revenue Operations, Sales Operations, Marketing Operations, and Finance on Salesforce data requests. Gather requirements, confirm scope, set expectations, and communicate completion.
• Publish a weekly data operations summary covering completed data hygiene work, open and resolved sales-blocking items, and risks requiring a decision.
• Communicate proactively with director-level stakeholders during US Eastern business hours: what will be delivered, by when,



and what is needed from them.

Data Standards and Stewardship

• Apply and enforce the master data standards for Accounts, Contacts, and account hierarchies, including the master account classification model, parent and child relationships, and alignment with Finance customer records.
• Operate enrichment and deduplication processes using ZoomInfo, DemandTools, Data Loader, and Workbench, with documented rules and audit trails.
• Keep stewardship procedures, runbooks, and field definitions current so that work is repeatable and auditable.

Data Quality Monitoring

• Own the operational data quality reports and dashboards that track completeness, duplication, and standards compliance over time.
• Convert findings from the Senior Data Analyst into remediation plans with owners and dates, and report results back to stakeholders.

Team Leadership

• Manage, coach, and develop the data stewards, data engin

📌 Salesforce Data Quality Manager (India)
🏢 First Advantage
📍 India