02 Oct
|
Seven Seas Digital Marketing Agency
|
Nagpur
02 Oct
Seven Seas Digital Marketing Agency
Nagpur
• Branch Operations
• Manage the complete day-to-day operations of the branch.
• Ensure smooth coordination between Sales, Training, CRM, Placement, HR, Digital Marketing, Admin, and other teams.
• Ensure proper utilization of classrooms, labs, trainers, and other branch resources.
• Monitor branch discipline, cleanliness, infrastructure, and overall working environment.
• Identify operational issues and ensure timely resolution.
• Ensure all branch processes and company policies are followed.
• Sales & Revenue Management
• Drive branch sales and revenue targets.
• Monitor daily, weekly, and monthly sales performance.
• Track leads, follow-ups, conversions, admissions, and revenue through CRM.
• Review team performance and identify gaps in the sales funnel.
• Conduct regular sales review meetings and provide guidance to the team.
• Support the sales team in handling high-value or critical student enquiries.
• Develop strategies to improve lead conversion and customer acquisition.
• Coordinate with the Digital Marketing team regarding lead quality and campaign performance.
• Team Management & Leadership
• Manage and motivate branch-level employees and teams.
• Set individual and team targets and monitor performance.
• Conduct regular team meetings and performance reviews.
• Identify training and development requirements for employees.
• Handle team-level conflicts and operational challenges.
• Ensure effective manpower utilization and productivity.
• Recognize high-performing employees and encourage a performance-driven culture.
• Student Experience & Relationship Management
• Ensure a positive student experience throughout the student lifecycle.
• Handle escalated student complaints and grievances.
• Coordinate with relevant departments to resolve student concerns.
• Monitor student feedback, Google reviews, ratings, and overall satisfaction.
• Ensure timely communication regarding batches, schedules, trainers, placements, and other services.
• Maintain solid relat
📌 Branch Manager (Nagpur)
🏢 Seven Seas Digital Marketing Agency
📍 Nagpur