PREFERRED CANDIDATE PROFILE

We are looking for a retired Armed Forces Junior Commissioned Officer (JCO)/Subedar or equivalent with strong leadership, discipline, and supervisory experience. The ideal candidate should be capable of maintaining a professional work workplace during night operations while coordinating with management on any operational issues.

KEY RESPONSIBILITIES

1. Floor Discipline & Professional Conduct
• Maintain discipline and decorum across the operations floor throughout the shift.
• Ensure employees remain focused on work and follow organizational policies.
• Discourage prolonged personal mobile phone usage during working hours.
• Prevent unnecessary gatherings or extended conversations that disrupt productivity.
• Ensure a quiet, professional, and productive working environment.

2. Operations Monitoring
• Maintain awareness of the live deals being processed during the shift.
• Understand which team members are assigned to each deal.
• Monitor the progress and turnaround time for key deliverables.




• Follow up with team members where delays are observed and ensure timely completion of assigned work.

3. Incident Management & Escalation
• Immediately escalate any serious operational, security, or employee-related issue to the designated managers.
• Ensure prompt reporting of any incidents that may impact business continuity or employee safety.
• Coordinate with security, facilities, and management whenever required.
• Take appropriate preventive actions to avoid any untoward incidents during the shift.

4. Shift Oversight
• Perform regular walkthroughs of the operations floor during the shift.
• Maintain a visible supervisory presence to encourage discipline and accountability.
• Record major observations, delays, incidents, and escalations in a shift log for management review.
• Provide a concise handover at the end of the shift, highlighting completed work, pending items, and any incidents.

DESIRED QUALIFICATIONS
• LLB is mandatory
• Reti

📌 Night Duty Officer (Bengaluru)
🏢 alphastream.ai
📍 Bengaluru