At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Role Name And Description
Lab Technician
THE OPPORTUNITY
Lab technician to support end-to-end software, firmware and product testing and validation. Assists the Lab Lead with build-out and design.
Your Key Responsibilities
• Build, cable, configure, maintain and document lab systems, devices and test environments under the direction of the Lab Lead.
• Execute end-to-end software, firmware, configuration and product test plans and record explicit, reproducible results.
• Support Microsoft Teams Rooms on Windows and Android plus enterprise AV endpoints, peripherals and infrastructure.
• Provision and reset devices using Microsoft Intune, Autopilot, Microsoft Entra ID and approved deployment procedures.
• Monitor device health,
collect logs, reproduce reported defects and support technical troubleshooting and root-cause analysis.
• Maintain lab inventory, asset labels, firmware and software baselines, test accounts, spares and configuration records.
• Assist with rack, room and bench build-out, including connectivity checks and safe equipment handling.
• Raise defects with complete evidence, track retesting and help maintain test scripts, knowledge articles and operating procedures.
• Coordinate with engineering, vendors and support teams while following lab access, change and security controls.
Skills And Attributes For Success
• Technical diploma, degree or relevant hands-on experience in AV, IT, electronics or a related field.
• Practical troubleshooting skills and a structured approach to executing and documenting tests.
• Good written and verbal English communication and the ability to work effectively with di
📌 Lab Technician (Kochi)
🏢 EY
📍 Kochi