Job Description

Role Summary

The GM, Automotive/ Transportation Experience Design is a senior automotive design leadership role responsible for establishing, governing, and scaling world-class 360-degree hardware product experience across products, software interfaces, service journeys, training, support, warranty, repair, upgrades, and customer communications. The role includes hardware experience design(XD) system maturity, XD team building and governance during the product development process, cross-functional delivery capability, and AI-enabled automotive experience design transformation.

Senior Automotive Experience Design leadership roles are expected to set product experience vision, build experience design teams, align design with product and engineering roadmaps, embed research and usability into delivery workflows, govern design systems, and report customer impact through measurable qualitative and quantitative metrics.





This role is expected to manage and expand an Automotive Experience Design team comprising transportation designers and hardware product engineers that can work closely with project managers to deliver the entire product design. The GM and all members of this team should have experience in designing and launching consumer facing automotive products, and have had extensive experience working with the other functions.

Key Responsibilities

Cross-functional Delivery of World-Class Transportation Experience Design

• Build, hire, coach, and deploy the right talent to deliver consistent product experience across product, engineering, operations, marketing, customer support, service, and training touchpoints.
• Define XD goals and operating model for cross-functional teams, including responsibilities, governance forums, review checkpoints, and decision rights.
• Train existing cross-functional talent on customer-centric thinking, usability, design system adoption, journey thinking, and experience-quality standards.

Envision And Govern 360-D

📌 GM - Automotive Experience Design (Navi Mumbai)
🏢 IdeaForge
📍 Navi Mumbai