Manager - Customer Interaction Suite (Bengaluru)

Manager - Customer Interaction Suite (Bengaluru)

02 Oct
|
Tata Communications
|
Bengaluru

02 Oct

Tata Communications

Bengaluru

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description — AI OS Architect, Individual Contributor

Company: Tata Communications

Function: Solution Engineering

Role Type: Individual Contributor (IC) — senior, no people management. An architect embedded with enterprise customers to design and deploy their AI operating system.

Locations: India (Mumbai, Pune, Bengaluru, Gurugram)

• UK (London)
• USA (New York / Current Jersey, Dallas, or remote within the US) — one global requisition

Experience: 8+ years, with a minimum of relevant AI platform architecture experience (Palantir Foundry/AIP or equivalent) — relevant experience is mandatory

Travel: Up to 40–50% — this is a forward-deployed role; you will live at customer sites during major deployments, both domestic and international





About The Role (a Note From The Hiring Head)

Enterprises no longer buy AI features — they buy an AI operating system: a layer that unifies their data, their decisions, and their AI agents into one governed, auditable machine. Tata Comm AI OS proved the model with Context Graph and AIP — an ontology-first architecture where every data asset, action, and process is modelled once and reused everywhere.

You are not an internal software architect. You are the AI OS architect on the customer’s floor — who turns their messiest operational reality into a clean ontology, wires their data and systems into it, and orchestrates LLM-driven agents and workflows on top, all within governance, security, and cost discipline. If you have lived this, or built the same discipline with other enterprise AI platforms (Palantir, Databricks, Snowflake, AWS/Azure/GCP AI stacks, or an in-house equivalent), I want to talk.

Key Responsibilities

📌 Manager - Customer Interaction Suite (Bengaluru)
🏢 Tata Communications
📍 Bengaluru

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