Job Description

EisnerAmper | Fund Services

Investor Services Manager

Position Overview

Investors judge a fund by the quality of every interaction they have with it: how quickly a subscription is processed, how clearly a capital call is explained, and how accurately a quarterly statement reflects their position. The Investor Services Manager owns that experience.

In this role, you lead the team responsible for investor onboarding, anti-money laundering and know-your-customer (AML/KYC) review, capital activity processing, and investor reporting across a portfolio of private equity, credit, real estate, venture, and hedge fund clients. You act as the day-to-day escalation point for fund managers and their limited partners, and you work with fund accounting, compliance, and technology colleagues to keep investor records accurate and investor communications timely.

This is a client-facing middle management role, you will be expected to set service standards and take responsibility for the accuracy of the investor register.

Key Responsibilities





Investor Onboarding and Due Diligence

• Oversee end-to-end investor onboarding, including subscription document review, side letter tracking, and entry of investor data into the fund administration platform.
• Review AML/KYC and Customer Identification Program files for completeness and escalate exceptions to compliance, including politically exposed person and sanctions screening results.
• Confirm accredited investor, qualified purchaser, and qualified client status is documented in line with each fund's offering terms.
• Coordinate FATCA and Common Reporting Standard (CRS) self-certification collection and maintain supporting tax documentation such as Forms W-8 and W-9.
• Maintain the investor register and legal entity data so that ownership, commitments, and contact records stay accurate across systems.

Capital Activity and Transaction Processing

• Prepare, review, and release capital call and distribution notices.

📌 EAFS IS Manager (Bengaluru)
🏢 EisnerAmper
📍 Bengaluru