About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

• Candidate should have 12+ years of experience Service Delivery
• Experience in coordinating with Customer, Suppliers and other stakeholders
• MIS reports handling experience
• Sound knowledge and Experience in the site management
• Knowledge of radio base station and work experience in Cell site deployment
• Experience in cell site validation and understand the requirements
• Proactive skills required to manage various situations




• Understanding of Field engineer scheduling and manage site visits
• Experience in supervising team members’ work and providing support on queries.
• KPI management such as SLA
• Periodic update to customers is key activity/responsibility
• Constantly monitor and report on project progress and status to all stakeholders
• Experience in managing international customer
• Conflict management
• Strong Verbal and written communication skills
• A good team player & valuable customer experience
• Knowledge of PEGA, ORMT, Remedy

📌 Lead - Network Operations & Support (Pune)
🏢 Tata Communications
📍 Pune