Key Responsibilities

Student Counselling & Guidance

Counsel students and professionals regarding available courses, certifications, career opportunities, and learning paths.

Understand student backgrounds, career goals, and skill gaps to recommend suitable programs.

Provide accurate information about course structure, fees, duration, placements, and certifications.

Conduct one-on-one counselling sessions through calls, video meetings, walk-ins, and webinars.

Build trust and maintain long-term relationships with students and parents.

Admission & Lead Conversion

Handle inbound and outbound student enquiries efficiently.

Follow up with prospective students through calls, WhatsApp, SMS, and emails.

Convert leads into successful admissions by effective counselling and relationship management.

Maintain daily lead tracking and admission reports in CRM/software.

Achieve monthly admission and counselling targets.

Coordination & Student Support

Coordinate with academic, placement, and operations teams for smooth onboarding.

Assist students with enrollment, documentation,



fee collection, and batch scheduling.

Resolve student queries and provide continuous support during the admission process.

Ensure high student satisfaction and positive learning experience.

Marketing & Outreach Support

Support seminars, workshops, webinars, and career guidance events.

Participate in educational fairs and promotional activities.

Generate referrals through existing students and networking.

Required Skills

Excellent verbal and written communication skills.

Strong counselling and convincing abilities.

Valuable listening and problem-solving skills.

Positive attitude with student-centric approach.

Ability to handle pressure and achieve targets.

Basic knowledge of MS Excel, Google Sheets, and CRM tools.

Strong follow-up and relationship management skills.

Preferred Qualifications

Graduated in any discipline.

An MBA/Marketing background is an added advantage.

Experience i

📌 Educational Counsellor (Poral)
🏢 Seven Seas Digital Marketing Agency
📍 Poral