Description

Responsibilities

• Own the platform product roadmap — define, prioritise, and drive infrastructure initiatives that support

GenAI Studio's growth and reliability.

• Collaborate deeply with engineering on technical architecture, tech specs, and system design decisions,

balancing short-term delivery with long-term scalability.

• Talk to internal teams and customers to understand platform needs, pain points, and performance gaps.
• Define and track key platform metrics — uptime, latency, throughput, adoption, and developer

experience.

• Work cross-functionally with product, engineering, data, and ops teams to build consensus and drive

execution using data.

• Stay current on infrastructure trends, platform engineering best practices, and the evolving AI/ML

tooling landscape.

• Partner with Sales and Product Marketing on platform capabilities, positioning, and pricing strategy.

Work with product designers to improve developer-facing workflows and platform usability.

Requirements

• 5–8 years of overall experience,



with significant time spent as a Platform Product

Manager or in infrastructure-focused product roles within B2B SaaS companies.

• Engineering background — hands-on experience working on critical infrastructure,

developer platforms, or internal tooling systems.

• Computer Science degree from a top-tier institute (IITs, BITS, NITs, or equivalent).
• Strong technical depth — comfortable reviewing tech specs, engaging in architecture

discussions, and writing or reviewing customer-facing API documentation.

• Experience in high-growth, fast-paced environments where speed and quality both

matter.

• Robust written and verbal communication skills with the ability to articulate complex

technical problems clearly.

• Persistence and resourcefulness — a whatever-it-takes approach to unblocking teams

and delivering outcomes.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands

📌 Senior Product Manager (Bengaluru)
🏢 TELUS Digital
📍 Bengaluru