Engineer - IT Operations & Infrastructure (Pune)

Engineer - IT Operations & Infrastructure (Pune)

02 Oct
|
Tata Communications
|
Pune

02 Oct

Tata Communications

Pune

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a Current World of Communications

Role Summary

We are seeking a skilled and proactive Windows Administrator (L2) with 3 to 5 years of experience in managing and supporting enterprise Windows environments. The ideal candidate will be responsible for day-to-day administration, monitoring, troubleshooting, and maintenance of Windows servers while ensuring system availability, performance, and security.

Key Responsibilities

• Manage and administer Windows Server environments (2012, 2016, 2019, 2022).
• Perform installation, configuration, monitoring, and troubleshooting of Windows Servers.
• Administer and support Active Directory, Group Policy, DNS, DHCP, and File Services.
• Handle user account management, permission assignments, and access control.
• Monitor server health, performance,



and capacity using monitoring tools.
• Perform incident management, problem management, and root cause analysis for recurring issues.
• Execute OS patching, security updates, and vulnerability remediation activities.
• Manage and troubleshoot Windows services, IIS, and application-related issues.
• Support backup and recovery operations using enterprise backup solutions.
• Participate in disaster recovery and business continuity activities.
• Create and maintain technical documentation, SOPs, and knowledge articles.
• Work closely with cross-functional teams including Security, Network, Database, and Application teams.
• Ensure adherence to ITIL processes and organizational compliance requirements.
• Provide support during maintenance activities, audits, and critical incidents.

Windows Administration

• Windows Server 2012/2016/2019/2022 Administration
• DNS, DHCP, File & Print Services
• User and Access M

📌 Engineer - IT Operations & Infrastructure (Pune)
🏢 Tata Communications
📍 Pune

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