Staff Engineer – Customer Engineering (Data & AI Security Platforms)
Location: Pune, India · Hybrid
Reports to: Field CTO & Head of Customer Experience · Engineering Ladder, calibrated with Engineering
Role Summary
Trust3 AI builds software that large enterprises use to control who can reach which data — across Databricks, Snowflake, AWS Lake Formation, BigQuery, Trino and more. It runs in production inside some of the world's largest banks, insurers, retailers and healthcare companies.
We are creating Customer Engineering, and you will be the first engineer in it. You will own a defined piece of that platform end to end — the connectors and integrations our enterprise customers run, the tooling around them, and everything it takes to make them rapid, reliable and easy to operate.
Design, build, ship, run, fix, improve, with no handoffs. Two engineers will join you to deliver it; the accountability stays yours.
Real workloads and real telemetry mean you never have to guess what to improve. Your job is to take software that works today and make it excellent — quicker to deploy,



harder to break, cheaper to run.
We build with AI: coding assistants and agents are part of the daily toolchain here, and we expect them to show up in what you ship.
What You'll Own
• The connectors and integrations customers run — quality, performance, release validation, security posture. If something is wrong with them it is yours, and so is the decision about how to fix it.
• Delivery speed. Customer-driven fixes and features shipped in weeks rather than release cycles, and custom connectors and integrations built to customer timelines.
• The hard problems. Connector failures, policy-sync faults, performance collapse, upgrade breakage — deep debugging, root cause, permanent fix.
• Deployment and operations. Install, upgrade and rollback automation across self-managed, SaaS and air-gapped estates; telemetry, alerting and dashboards covering connector health, performance and CVE exposure.
• P

📌 Staff Engineer – Customer Engineering (India)
🏢 Privacera - now Trust3 AI
📍 India