Role: Sales Excellence Business Partner
Department: Revenue Management
Grading: 5C
Location: Mumbai/Chennai

Description

We are looking for an experienced and proactive business partner to join our Global Sales Excellence team and take a senior supporting role in Sales Delivery Management (SDM) - the framework through which our global commercial targets are set, steered and delivered.

Working closely with the SDM Product Owner, you will act as the business counterpart between Sales stakeholders and Business Intelligence teams, making sure business needs are translated into practical solutions and that those solutions are genuinely adopted across the organization. You will deputize for the Product Owner in day-to-day management and in selected governance forums, providing continuity and a second point of contact for Regions and Headquarters.

Responsibilities
- Act as the business counterpart between Sales stakeholders and Business Intelligence teams, gathering business requirements, driving stakeholder alignment and ensuring solutions meet business objectives.




- Support and deputize for the SDM Product Owner by coordinating backlog prioritization, assessing business requests, maintaining governance standards and ensuring consistent implementation across regions.
- Coordinate User Acceptance Testing (UAT), including defining test scenarios, coordinating business testers, tracking defects and coordinating business sign-off ahead of releases.
- Drive cross-functional projects and product enhancements from concept through implementation and user adoption while keeping stakeholders aligned.
- Own communication and enablement activities including release notes, global announcements, user walkthroughs, training materials and process documentation.
- Act as the business escalation point for SDM-related issues, coordinating timely resolution with Business Intelligence and regional teams and ensuring explicit communication back to users.
- Support global target-setting cycles

📌 Sales Excellence Business Partner (India)
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