Customer Experience Associate (Bengaluru)

Customer Experience Associate (Bengaluru)

02 Oct
|
Bark.com
|
Bengaluru

02 Oct

Bark.com

Bengaluru

WALK-IN INTERVIEWS

Career Comeback Professionals || Experienced Skilled || Fresh Graduates

Hiring for Position - Customer Experience Associate

Interview Date & Time :

• 28th Sep 2026 to 2nd Sept 2026 (Only Weekdays i.e. Monday to Friday)
• 11:00 AM IST to 03:00 PM IST

Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001

Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA

Document(s) To Carry - Résumé

Processes Hiring For : Global Emails

• Fresh Graduates and Career Come-backs are eligible to apply
• Excellent written and spoken English
• Experience is Sales is good to have.
• Good to have some experience handling UK & US customers
• This position involves 80% emails and 20% calls. Ideally a mix of non-voice & voice process.

Working Hours - 9 hours shift with 1 hour break

Morning Shift - 08:00 AM to 05:00 PM

Day Shift - 11:00 AM to 08:00 PM

Night Shift - 08:00 PM to 05:00 AM

Working days - 5 days a week of the 7 days in the week





Offered CTC - Rs.3.59 LPA Fixed + Performance Bonus + Shift Allowances (As Applicable)

Responsibilities

• First point of contact for our professionals & customers
• Be a product expert, assisting new and existing professionals with any queries that they may have
• Responding to emails from our professionals and resolving their queries promptly.
• Replying to emails using the Zendesk ticketing system
• Ability to handle unresolved questions from customers
• To ensure satisfactory resolution of various issues
• Ensuring high service delivery & customer satisfaction levels
• Required Skills and Experience (add desirable skills if necessary)
• Strong in spoken & written English, with a clear and confident communication style
• Problem-solving skills
• Good knowledge about using a laptop/computer with above-average typing skills.
• Exceptional attention to detail
• Experience in an International process
• Experience in handling both calls and emails
• Driven

📌 Customer Experience Associate (Bengaluru)
🏢 Bark.com
📍 Bengaluru

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