Main Responsibilities

• Experiences in Installing, configuring and troubleshooting of Firewalls ( Fortigate/Sophos) -

Interfaces, Routing, NATing, Policies, VPN - SSL, Site to Site, UTM features - Webfilter,

Application Filter, IPS.

• Experiences in Installing, Configuring and troubleshooting switches - Vlan, Trunking, Vlan

Interfaces, Routing, DHCP, Port security, Spanning tree

• Understanding about different type of internet connectivity and configurations
• Understanding about Routers - Static & energetic Routing, Routing Protocols, OSPF, BGP.
• Experience with network monitoring and troubleshooting tools, such as Wireshark, Nagios, and

SolarWinds

• Perform network troubleshooting to isolate and diagnose common network problems and solve

complex problems.

• Suggest improvements to network performance, capacity, and scalability.
• Knowledge of public, private, and hybrid cloud computing networks and security such as

Microsoft (Azure), Amazon (AWS) environments

• Knowledge of WAF solutions is an added advantage.
• IT service management (ITIL) processes familiarity (e.g.,



change, service request, problem,

incident)

• Experiences in installing, Configuring and troubleshooting wireless access point and controllers.
• Document network configurations, procedures, and best practices to ensure consistency and

compliance with industry standards.

General Responsibilities

• Maintain and update configuration documents.
• Maintain assets and software license / subscriptions.
• Vendor co-ordination and support
• Maintain SLAs and do timely escalations.
• Report all incident/service/change requests in helpdesk tool.
• Provide after hour support in case of emergencies and occasional weekend maintenance.

Qualification

• Graduate or above
• 4+ years of total

Experience

• CompTIA A+,N+(Optional)
• CCNA Certification (Optional)
• FortiGate NSE

Skills:

• Excellent troubleshooting skills
• Proven experience as Network administrator technician or similar role
• Exce

📌 Engineer IT Infra Network Security (Kochi)
🏢 Soffit Infrastructure Services (P
📍 Kochi