02 Oct
|
Sandoz India
|
India
02 Oct
Sandoz India
India
Position Purpose
• The team provides analytics and insights that drive field excellence Sandoz Field Force worldwide.
• Facilitate insights enabled decision making and execution for Sandoz internal customers by providing techno-functional expertise in short-term and long-term sales operations and strategy.
• Contribute to broader teams by involving in various initiatives like knowledge sharing, on- boarding and training support.
• Enable standardization of processed through building process documentation and timely maintenance of knowledge repositories.
Your Key Responsibilities
Your key Responsibilities that limited to:
• Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
• Field Force Execution KPI design and tracking
• Field Performance excellence (processing granular performance data to be used in variety of process within SFE and Incentives)
• Designs and/or maintains various technology based solutions that optimizes field excellence activities based on country commercial excellence needs through wide-ranging variety of evolving infrastructure landscape including but not limited to
• Customer interaction platforms (VEEVA, Salesforce.com, etc)
• Data ETL platforms (SQL, , Alteryx, Databricks, etc.)
• Workflow management and automation tools (viz Sharepoint, MS PowerApps, RPA, etc)
• Analytical platforms and methods (viz Excel, R, Python, Data Science, Machine learning)
• Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
• Creates and maintains standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Develops and maintains knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc
• Support team leaders in recruit
📌 Senior Analyst (India)
🏢 Sandoz India
📍 India