Role Overview
We are looking for an experienced Product Specialist &Customer; Success Manager – Patent Search & Analytics with strong prior experience in Intellectual Property, patent search, patent analytics, and commercial patent intelligence platforms.
The ideal candidate should have approximately 10-15 years of relevant qualified experience, with substantial hands-on exposure to patent search and analytics products used by patent professionals, R&D; teams, legal teams, and corporate IP departments
This person will act as the company's Subject Matter Expert and Key Opinion Leader for patent search and analytics and will work at the intersection of:
• Patent Search & Analytics
• Product Management
• AI/Search Quality
• Benchmark Dataset Development
• Customer Success
• Product Adoption
The candidate should bring knowledge and methodologies developed through previous experience with patent search and analytics platforms and use those insights to help design, benchmark, validate, and continuously improve our AI-native patent search and analytics product.
In addition, the individual will own important Customer Success responsibilities, working directly with customers to drive adoption, understand workflows, gather structured feedback, and translate customer requirements into product improvements.
Key Responsibilities Area:
Act as the organization's Subject Matter Expert and Key Opinion Leader forpatent search, patent analytics, and IP intelligence.
Based on prior professional experience, the candidate should be capable of independently developing, executing, evaluating, and reviewing complex patent search methodologies.
The candidate should have hands-on experience with:
• Patentability / Novelty searches
• Prior-art searches
• Freedom-to-Operate searches
• Inv
📌 Product & Customer Success Lead (Gurugram)
🏢 Nuvo AI
📍 Gurugram
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