Job Description
Please Note: This role needs valuable exp into GST configuration
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Immediate joiners are preferred.
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. Role Overview
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The SAP SD Support Consultant will be responsible for day-to-day operational support of the Sales & Distribution module, ensuring smooth execution of Order-to-Cash (O2C) business processes.
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The role involves close interaction with business users, handling production issues, resolving incidents within SLA, and supporting continuous process improvement.
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2. Key Responsibilities
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A. Business Process Support (O2C)
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- Support end-to-end Order-to-Cash processes:
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- Inquiry / Quotation
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- Sales Order creation
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- Delivery & Picking
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- Billing & Invoicing
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- Credit Management
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- Understand current business workflows and operational constraints.
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- Identify gaps between business requirements and system behaviour.
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B. Daily End-User Support
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- Handle daily SAP SD incidents and service requests.
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- Analyse and resolve errors in:
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- Sales order processing
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- Delivery creation and PGI
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- Billing documents
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- Pricing conditions
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- Output determination (invoice, delivery note, packing list)
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- Provide workarounds and permanent fixes for recurring issues.
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C. Configuration & Issue Resolution
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- Troubleshoot and maintain SD configurations:
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- Pricing procedures & condition records
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- Copy control
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- Output determination
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- Incompletion procedures
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- Schedule lines
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- Partner determination
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- Identify configuration-related root causes and propose corrective actions.
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D. Integration Support
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- Support SD integration with:
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- FI (account determination, revenue posting, tax)
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- MM (ATP, delivery, stock, billing relevance)
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- WM/EWM (picking, packing, delivery processing)
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- Coordinate with FI/MM consultants for cross-module issues.
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E. Master Data Support
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- Support and validate:
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- Customer master data
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- Material maste
📌 SAP SD- GST Consultant (Bengaluru)
🏢 ETG
📍 Bengaluru