To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced qualified, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
KLA's IT group supports business growth and productivity by connecting people, process and technology around the world. We work to improve the technology that drives our business to thrive and focus on empowering employee use of technology. This integrated approach to customer service, creativity and technological excellence enhances employee productivity, business analytics and process excellence.
What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
Key Responsibilities
Cloud Operations Leadership
- Lead and manage global cloud operations across AWS, Azure, and GCP.
- Develop and execute cloud operational strategies aligned with business objectives.
- Ensure high availability, reliability, and performance of cloud platforms.
- Provide executive reporting on cloud health, service availability, operational metrics, and risks.
- Manage a globally distributed cloud operations team and follow-the-sun support model.
Service Delivery & Support
- Provide Tier 2 and Tier 3 operational support for cloud infrastructure and platform services.
- Establish and manage 24x7 on-call support processes.
- Drive major incident management and root cause analysis.
- Develop SLAs, OLAs, KPIs, and operational dashboards.
- Ensure timely resolution of service requests, incidents, and problems.
Cloud Governance & Security
- Partner with Information Security teams to enforce security standards, policies, and compliance requirements.
- Ensure cloud environments meet regulatory and audit requirements.
- Implemen
📌 Senior Cloud and AI operation leader (Chennai)
🏢 KLA
📍 Chennai