We are a global technology company developing cutting-edge solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.
Job Responsibility
Machine Availability & Field Service Execution
Oversee and execute field service operations, scheduled servicing, preventive maintenance (PM), and overhauls for the HEMM fleet. Direct efforts to improve Mean Time Between Failures (MTBF) and minimize Mean Time to Repair (MTTR) through swift field execution and high repair quality.
Advanced Troubleshooting & Breakdown Resolution
Lead hands-on diagnostics and repair for complex, multi-system failures across diesel engines, high-pressure hydraulics, power trains, and electrical systems.
Conduct structured Root Cause Failure Analysis (RCA) on critical breakdowns, implementing Corrective and Preventive Actions (CAPA) to avoid repeat failures.
Advanced Condition Monitoring & Technical Support
Manage and execute Condition-Based Maintenance (CBM) programs specific to heavy earthmovers, including fluid & oil analysis (S·O·S for engines, transmissions, hydraulics, Axles), structural crack inspections, and provide technical advice for Kaizen and machine reliability projects.
Maintenance Planning, Compliance & Safety
Coordinate with planning, stores, and inventory teams to ensure timely availability of rapid-moving spare parts, wear components, and specialized service tools. Ensure strict compliance with mining safety regulations (e.g., DGMS rules, fire suppression systems, FOPS/ROPS cabin standards) and site-specific safety and quality protocols.
Competencies (which are required for performi
📌 Sr. Service engineer (Kayad)
🏢 Normet
📍 Kayad