Job Description
We are seeking a high potential leader to take on the challenge of leading an Engineering Team under Digital Customer Engagement delivery team. You will lead multiple engineering teams, including POD resources, guiding and supporting engineers to design, develop, and deliver customer-facing capabilities globally. You will be responsible for fostering a high-performance culture focusing on recent web application design and development. You will partner with the Digital Channel and product line leaders to review business needs and lead the IT development team to build an industry standard digital platform.
This role currently follows a hybrid work model. Work arrangements may evolve based on future business needs.

Primary Accountabilities:
- Directs, manages resources to implement tactical digital program plans and projects.
- Have overall responsibility for design, development, test, and ongoing enhancements of the Agilent digital platform. Drive team to deliver project design documents and technical architecture.




- Guide and support engineers and POD resources to deliver customer-facing capabilities to a global audience with quality and speed.
- Own and drive resolution of escalations across technical, delivery, and stakeholder dimensions, ensuring timely communication and closure.
- Proactively manage watch items, risks, and issues; guide the team on mitigation steps and contingency planning to keep delivery on track.
- Lead, drive, and help guide the project team through the AI-assisted SDLC life cycle.
- Ensure projects design and development meets industry best practices.
- Manage suppliers. Ensure supplier meet Agilent’s quality requirements.
- Ensure project team creates support documents and provides knowledge transfer to the support team.
- Ensure the team leverages industry digital standard tools and automation processes wherever possible.
- Engage business leadership and program management team. Ensure active engagement between IT and busines

📌 Engineering Manager – Customer Experience (Rai Durg)
🏢 Agilent Technologies
📍 Rai Durg