Job Description
Role Summary
nWe are seeking an experienced Subject Matter Expert (SME) / Business Analyst with solid expertise across the Cisco networking ecosystem, Thousandeyes, Splunk, and Microsoft Defender. This role bridges business and technical stakeholders — combining deep, hands-on platform expertise with business analysis skills to design, implement, integrate, and optimize network performance and security observability solutions, while translating raw operational and security data into actionable business intelligence.
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nKey Responsibilities
nSubject Matter Expertise & Platform Ownership
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- Serve as the go-to SME for Cisco networking technologies, ThousandEyes synthetic/real-user monitoring, the Splunk data platform, and the Microsoft Defender suite (Defender for Endpoint, Cloud, and/or Identity).n
- Design, implement, and support Cisco ThousandEyes for end-to-end network and application visibility.n
- Configure, administer, and optimize Splunk for log management, monitoring, dashboards, and security analytics.n




- Implement and manage Microsoft Defender solutions for threat detection, investigation, and response.n

nBusiness Analysis & Requirements
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- Gather, document, and translate business and technical requirements from stakeholders (network operations, security, and IT leadership) into functional specifications.n
- Define and maintain data models, data dictionaries, and mapping documents across ThousandEyes, Splunk, and Defender data sources.n

nData Mapping & Integration
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- Design and validate data mapping schemas that correlate ThousandEyes (network/application performance), Splunk (log/event data), and Microsoft Defender (endpoint/cloud security signals) into a unified data model.n
- Integrate Cisco, ThousandEyes, Splunk, Microsoft Defender, and other enterprise applications using APIs, connectors, forwarders, and automation.n

nInsights, Reporting & Troubleshooting
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- Develop dashboards, reports, and

📌 Business Analyst (Mumbai)
🏢 NWN
📍 Mumbai