Provide Level 1 technical support through phone, email, chat, and ticketing systems.
Log, categorize, prioritize, and track incidents and service requests.
Troubleshoot and resolve issues related to:
Windows operating systems
Microsoft 365 applications
Outlook, Teams, OneDrive, and SharePoint
Printers and peripherals
Basic network connectivity
Perform user
📌 Service Desk Engineer (Tamil Nadu)
🏢 Neurealm
📍 Tamil Nadu
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