02 Oct
|
The Muthoot Group
|
Bengaluru
02 Oct
The Muthoot Group
Bengaluru
This job is provided by apna.co Position: CUSTOMER CARE EXECUTIVE-INTERN
Position: Customer Care Internship Executive
Duration: 6 months
Location: [Branch Location nearest to your House within 5km to 10km Radius]
Salary: 2,50 LPA Up to ₹2,92 LPA per annum (inclusive of salary and variables) once completed Internship
Fresher’s only taken Stipend based and hence promoted as CCE
Eligibility: Graduate Fresher’s (Passed out from 2020 to 2025)
About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer
Care Internship Executives. This internship offers on-the-job training, certified by the government,
providing you with an excellent opportunity to enhance your customer service and communication skills.
After completing the 6-month internship, high-performing candidates will be promoted to the role of
Junior Relationship Executive, with the potential for further career growth and development.
Key Responsibilities
• Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention
activities.
• Assist customers by responding to inquiries and providing information about products and services.
• Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
• Participate in various customer service initiatives, improving customer satisfaction and loyalty.
• Learn and support the implementation of customer feedback mechanisms to enhance service quality.
• Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
• Collaborate with team members to improve overall service efficiency and meet customer expectations.
• Gain exposure to financial products and services, assisting customers with their requirements.
• Develop robust communication and problem-solving skills through direct customer interaction.
Eligibility Criteria
• Graduation (any discipline) from a recognized university.
• Fresher’s
📌 Customer Care Executive (Bengaluru)
🏢 The Muthoot Group
📍 Bengaluru