02 Oct
|
Advith ITeC Private
|
Udupi
02 Oct
Advith ITeC Private
Udupi
Job Description
About Advith ITeC
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nAdvith ITeC is a venture that merges finance consulting with technology, with the word ITeC standing for Information Technology enabled Consulting. We are building various tech tools to make finance consulting more accessible and have a dedicated team of individuals that are trained on tasks related to finance consulting and compliance management.
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nRole: Client Coordination & Operations Support
nLocation: Udupi
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nRole Overview:
nWe are seeking a proactive and articulate individual to join our Calls and Relevance Check Team. The role demands excellent communication skills (both verbal and written), solid follow-up ability, humility in approach, and a high degree of coordination with clients and internal teams. You will act as the bridge between delivery and client communication — ensuring timely updates, accurate document validation, and smooth information flow across stakeholders.
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nKey Responsibilities:
nClient Coordination:
nConnect with clients to collect data, documents, and clarifications as required.
Handle calls and emails professionally while maintaining positive client relationships.
nFollow-up Management:
nTrack pending items and ensure timely follow-ups with clients and internal teams. Maintain follow-up logs, perform follow up actions intelligently and escalate delayed responses appropriately.
nRelevance Check:
nReview documents received from clients or teams for completeness and relevance. Ensure the right data and formats are shared before passing them to the operations team.
nInternal Coordination:
nLiaise with multiple departments to update on client submissions and document status. Remind responsible stakeholders (internal and external) of upcoming or pending actions.
nTracking & Reporting:
nMaintain trackers for client communication, document movement, and query resolution. Provide periodic status reports to the reporting manager or process lead.
nOperational Understanding:
nDevelo
📌 Executive - Calls & Relevance Check (Udupi)
🏢 Advith ITeC Private
📍 Udupi