Job Title: Business Development Executive
Location: [Remote]
Experience: Experience in B2B Sales / Account Management (preferably in HR Tech / SaaS)
Employment Type: Full-time
Job Overview
We are looking for a energetic and results-driven Account Manager to drive revenue growth by managing and expanding relationships with our existing clients. This role is crucial in identifying opportunities for upselling and cross-selling additional HR SaaS modules/products that align with the client’s industry needs.
The ideal candidate will be a proactive relationship builder who understands client pain points, effectively communicates the value of our solutions, and ensures long-term customer success.
Key Responsibilities
Revenue Growth & Upselling:
• Drive upsell opportunities by identifying additional HR modules that enhance client experience and productivity.
• Develop a deep understanding of the client’s usage patterns, business needs, and expansion potential.
• Proactively engage clients to educate them on the value of additional features, premium plans, or higher-tier services.
Cross-Selling & Business Expansion
• Identify potential cross-sell opportunities by analysing industry trends and the client’s business model.
• Recommend relevant products/modules that complement their existing setup.
• Collaborate with internal teams (Product, Sales, and CSM) to create personalised sales strategies.
Client Relationship Management
• Build and maintain strong relationships with key stakeholders within client organizations.
• Conduct regular business reviews with clients to assess their evolving needs and align solutions accordingly.
• Act as a trusted advisor, ensuring client satisfaction and retention while maximising revenue.
Collaboration & Reporting
• Work closely with the CSM and Sales teams to track customer lifecycle stages and identify expansion opportunities.
• Maintain accurate records of client interactions, upsell/cross-sell efforts, and deal progress in th
📌 Business Development Executive (India)
🏢 Keka HR
📍 India